Caring for COVID-Positive Patients in the Community

Phone Support and Referral

GPs can contact NSW Health to refer or escalate patient care:

• NSW Health Support Line on 1800 960 933 from 8:30 am - 8:30 pm - 7 days a week, including public holidays.
• If emergency assessment is needed, call 000 arrange ambulance transfer to the nearest emergency department, ensuring notification of COVID-positive status.

Resources for GPs

• Home-care guidelines for patients with COVID-19 (RACGP, Dec 2021)
• Caring for adults and children in the community with COVID-19: Clinical and risk assessment (ACI, Dec 2021)
• Caring for adults in the community with COVID-19: Flow chart and care protocols (ACI, Dec 2021)
• Caring for children with COVID-19 in the community (ACI, Dec 2021)
• Management of COVID-19 Patients in Primary Care Webinar (NBMPHN, 21 Dec 2021)
• COVID-19 Case Management – Full Care – Adult Pathway (HealthPathways, 20 Dec 2021)
• Australian guidelines for the clinical care of people with COVID-19 (The Australian National COVID-19 Clinical Taskforce, 22 Dec 2021) 

Resources for Patients

• Testing positive to COVID-19 (NSW Health, 1 Jan)
• COVID-19 self-isolation guideline (NSW Health, 31 Dec 2021)
• How to manage COVID-19 safely at home (NSW Health, 1 Jan)
• Information for people exposed to COVID-19 (NSW Health, 2 Jan)
• Release and recovery from COVID-19 (NSW Health, 31 Dec 2021)
• Information for COVID-19 positive patients at home (GP care only) (RPA Virtual Hospital)
• COVID-19 in Children (Sydney Childrens Hospital Network)
• COVID-19 Action Plan and Symtom Diary (HealthPathways, Oct 2021)
• Managing COVID-19 at home with assistance from your general practice (RACGP, Dec 2021)
• Managing COVID-19 at home (healthdirect)
• My Health Connector COVID-19 Support (Practical support for patients who need essential houshold items)