Mask Requests and PPE

Current Mask Guidance

We recognise that recently updated guidance in relation to wearing masks has been issued on a regular basis. To help you keep uptodate with the latest guidance, please refer to NSW Govt website.

Each PHN is delivered (in stages) limited quantities of masks to provide local general practices, ACCHS (P2 and surgical masks), community pharmacists and eligible allied health providers (surgical masks only) within our region. Latest guidance is available on the Dept of Health .

• Principles of fit checking: How to don and fit P2 and N95 masks (NSW Health)
• Guidance on the use of surgical masks in general practice as well as Interim advice on non-inpatient care of persons with suspected or confirmed Coronavirus disease (COVID19), including use of personal protective equipment (PPE). (DoH)
• PPE usage guide and PPE training videos (NSW Health)
• The use of face masks and respirators in the context of COVID-19 (NSW Health)

Where can I source masks if I am a different health provider?

Any other healthcare providers requesting masks are being directed to the National Incident Room. They can be contacted via email at: health.ops@health.gov.au. These requests must state your organisation's need for masks. NDIS providers can directly contact NDISCOVIDPPE@health.gov.au and commonwealth funded aged care providers can directly contact AgedCareCOVIDPPE@health.gov.au for PPE requests.

Where can my health service source other PPE supplies?

Guidance is available on COVID-19 swab collection (DoH) and collection of nasal and throat swabs for respiratory virus testing (NSW Health).

The Australian Government Department of Health provisions PPE to Primary Health Networks. Please be aware that Primary Health Networks have only been supplied with surgical and P2 masks for eligible health providers.

Other PPE can be sourced directly from suppliers

If you are a general practice, ACCHS or community pharmacist (or you are an allied health provider, After Hours GP Home Visiting Services, Medical Deputising Service or nurse-practitioner led primary care practice and you cannot source supplies of surgical masks commercially) please complete the form below for mask requests.

Requests for Masks and/or Support