Psychological Therapy Services

To limit the transmission of COVID-19 we have improved accessibility to our Psychological Therapy Services (PTS). PTS is still available for vulnerable patients via telehealth.

Our Psychological Therapy Services (PTS), formerly known as ATAPS, provide short-term support to people who have mild to moderate mental health concerns. Under this service, individuals can have up to 10 sessions in a calendar unless otherwise noted below. Therapeutic services available are for community members who identify within the following streams:

  • Aboriginal and/or Torres Strait Islander People
  • People with Comorbid Alcohol & Other Drugs (AOD) issues: A person must have a co-existing substance use and mental health issue, both of which are clinically and/or socially significant. Please note: the person in the therapy session must not be under the influence of alcohol or other drugs.
  • Carers: People who provide personal care, support and assistance to another individual due to disability, medical condition (including terminal or chronic illness), mental illness or are frail and aged. Please note: A person is not eligible if they provide care for payment, as a volunteer for an organisation, or as part of the requirements of a course of education or training.
  • Lesbian Gay Bisexual Transgender Queer Intersex (LGBTQI) people: People who identify as LGBTQI or have concerns in relation to their experience of sexuality or gender.
  • Young people: aged 12 -25 years who reside in the Blue Mountains, Hawkesbury or Lithgow LGAs.
  • Women with Perinatal mental health issues: Women who are pregnant, or have a child 12 months or younger.
  • Children 0-11 years of age
  • People at low to moderate risk of suicide or self-harm (SOS): They are eligible to receive unlimited support hours within a two month period. For more information please see Seek out Support (SOS)
  • People with complex needs (Extended): People over the age of 25 who experience moderate to severe mental illness with added complexity inclusive of trauma (physical, sexual, emotional), abuse, neglect or a current diagnosis of Borderline Personality Disorder can receive 25 support hours over a 12 month period. Please note: Patients accessing Victims of Crime or other equivalent services are not eligible.
  • People affected by bushfire: please read below for more details

A person must be assessed and referred by a GP (or in some cases a psychiatrist or paediatrician) to receive NBMPHN Psychological Therapy Services.

Is a Health Care or Pension Card needed?

A pension or health care card is not needed to access Psychological Therapy Services for:

  • People impacted by bushfire
  • People at risk of suicide or self-harm
  • Aboriginal & Torres Strait Islander people

All other Psychological Therapy Services do require a pension or health care card.

Referral information for health professionals

To refer to all PTS streams, GPs can call the PTS intake line on 1800 223 365.


Bushfire PTS

Who is it for?

Bushfire Psychological Therapy Services are also available to anyone in our region experiencing high levels of distress resulting from the recent bushfires. 

What is it?

  • Up to 10 free sessions for individuals, couples or families significantly affected by the 2019/20 bushfires (until June 2021) 
  • NO centrelink of health care card is needed
  • NO Mental Health Care plan is needed (although a GP may choose to complete one at their discretion)

Who is eligible?

  • People living in the Blue Mountains, Hawkesbury, Lithgow or Penrith areas
  • People impacted by:
    - loss of property
    - loss of business income 
    - significant mental health impacts from threat of bushfire, which could include past trauma
  • Individiuals currently receiving services under other PTS streams are also eligible for sessions under this new stream
  • People who require significant clinical care co-ordination and support

How do my patients access it?

  • A referral must be made by a GP, psychiatrist or paediatrician 
  • Referrals can be made by calling the PTS intake line on 1800 223 365 or by completing the PTS referral form